VIDEO
LIBRARY
Simply put, this series of classroom training tools will
add instant credibility and proven content to your next customer service workshop,
staff meeting or training class. The comprehensive collection of titles will give
your trainers, managers and supervisors the flexibility to train on a variety of
subject for months without ever repeating. In addition, this material will save hundreds
of hours of preparation time. These DVD video programs are equally effective in a
self-study environment, for employees who choose to learn on their own or are located in
a remote location.
The Complete DVD Training Library Library includes 18 skill-driven
customer service training modules. Individually, these titles are $495 each and most
organizations choose to save nearly 50% by ordering the Complete DVD Training Library Library for
$4,490!
Each video training module in this series features
broadcast-quality production values and includes a comprehensive leader's guide to ensure
the facilitation goes smoothly along with 25 desktop reminder cards so your team can take
the teaching points from each module back to their work area for reinforcement. Each title
also includes one-year duplication rights for the accompanying participant workbooks with
the option to renew after that period.
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America's Favorite Customer Service Training Series
